Workplace & Real Estate
Integrated facilities management, hybrid operating models and large-scale workplace transformations.
/ About the Team
Hi, I'm Hilal — founder of Reset Space.
Global workplace lead, future-of-work strategist and consultant — with 15+ years architecting workplace experiences across EMEA and APAC.
Let's connect Connect on LinkedInWorkplace Strategy
Future of Work
Employee Experience
Corporate Real Estate
Hospitality
Facilitation
Workplace Strategy
Future of Work
Employee Experience
Corporate Real Estate
Hospitality
Facilitation
Workplace Strategy
Future of Work
Employee Experience
Corporate Real Estate
Hospitality
Facilitation
A career built across boutique consultancies and global brands.
15+
Years in workplace & real estate
24+
Countries delivered across
LBTC · UAL
Among brands partnered with
SMEs · HR · L&D
Stakeholders served — SMEs, Consultants, HR and L&D Professionals from various backgrounds
/ Professional Bio
Hilal Conceicao
Global RE & Workplace Lead · Future of Work & Skills Strategist · Consultant · Facilitator
A senior workplace professional and dynamic consultant specialising in corporate real estate, hospitality, workplace operations and the future of work. With 15+ years across boutique consultancies and global brands — including HP, Nestle, Apple, OKX and Expedia Group — I bring a multifaceted expertise in integrated facilities management, workplace strategy and employee experience.
My international experience spans EMEA and APAC, where I've built multidisciplinary award-winning teams, managed complex projects, and integrated cutting-edge strategies to enhance workplace culture, performance and organisational outcomes.
I'm passionate about navigating complex change by merging digital innovation with actionable roadmaps — creating environments where employees feel valued and empowered. Reset Space is the platform for that work.
Known for
- +Proactive, adaptable and self-motivated
- +Highly organised with a keen eye for detail
- +A strong communicator who thrives in collaboration
- +Culturally sensitive with high emotional intelligence
- +Champions Emotional Intelligence and cultural competency in leadership
Areas of expertise
A blend of project leadership, operations and R&D — sharpened across 15+ years of modern workplace environments.
Employee Experience
Human-centred service design across multi-cultural, multi-site environments.
Future of Work
Skills strategy, digital innovation and actionable roadmaps for what comes next.
Engagement & Production
Cutting-edge programmes from concept to execution — protecting brand integrity throughout.
/ Frameworks I draw on
The toolkit behind the work.
The methods I lean on most — borrowed from culture-first organisations, project management institutes and design practice, and adapted for the workplaces I actually serve.
Culture
Culture-code thinking
A 12-code framework for translating values into observable behaviours — inspired by leading culture-first organisations and adapted for service-led businesses.
AI Enablement
Seven patterns of AI
PMI's pattern language for naming the kind of reasoning a problem actually needs — used to ground AI conversations in clarity, not assumptions.
Learning Strategy
Vision-board method
A five-step design ritual — reflect, mind-map, choose the canvas, bring it to life, refresh — adapted from creative practice into a learning-strategy tool.
Experience
Service design & journey mapping
Classic human-centred design tools — from stakeholder mapping to service blueprints — anchoring every engagement in lived employee experience.
Frameworks credited to their authors and institutions where applicable, including the Project Management Institute (PMI) and the broader culture-design community.
+ Work with Hilal