What if work felt like belonging?
— Facilitator
Reset Space / Experience Hub @ Whiteboard
4 collaboratorsautosaved
Culture is the product.
— Studio
Design for the human, not the desk.
— Lab
Learning is the new bonus.
— Office Manager
Bold + human.
— Brand
Facilitator
Studio
Lab
Office Manager
/ Experience Hub
A partner that explores your Future of Work approach
Three frames on the board.
Reset Space + designs workplace experience the way a studio designs a product — collaboratively, in the open, one sticky note at a time.
FRAME 0101 / 03
Who we are
Reset Space + is a strategic workplace consultancy. We help organisations move from inherited office logic to deliberate, human-centred experience design.
FRAME 0202 / 03
How we think
We work like a studio on an infinite canvas — research, prototypes, sticky-note sessions, journey maps. Then we ship strategy that actually moves people.
FRAME 0303 / 03
Why it matters
Only 23% of employees are engaged at work. The cost is human, not just economic. We design for the other 77%.
/ What we mean by experience
Experience is more than time spent.
What do we mean when we talk about experience? Most people think of how much time has been spent executing directly relevant tasks. But time spent is a proxy, and a potentially poor one, for what leaders need from workers.
What leaders really need from experience in today's environment is an expanded definition: the ability for workers to apply skills, knowledge, and human capabilities in context—under real-world conditions and external constraints—to create outcomes.
An individual's potential, skills, and human capabilities such as curiosity, emotional intelligence, and problem-solving can be applied across multiple contexts. Over time, workers develop mental frameworks that enable them to quickly process new contexts and adapt their performance accordingly.
Figure · Deloitte 2025
Prioritising human capabilities ranks high in importance, but organisations are just beginning to understand their relationship to experience.
Percentage of respondents answering "very important" or "of critical importance" to: "How important is prioritising human capabilities (e.g., curiosity, emotional intelligence) in the organisation's workforce practices?"
WorkersManagersExecutives
51%
49%
46%
Respondents who say bridging the experience gap is important
75%
71%
76%
Respondents who say human capabilities are important
Source · Analysis of Deloitte's 2025 Global Human Capital Trends survey data.
Working principles, on stickies.
Pull any one off the wall and we'll explain how it shapes a real engagement.
Co-create.
Every engagement is a board the client owns with us — not a deck we deliver to them.
Prototype.
We test culture moves the way product teams test features: small, fast, real.
Map first.
Service blueprints and journey maps before slideware. Always.
Stay human.
Frameworks are tools. People are the work.
/ Academy · part of the Experience Hub
Learn with intention. Lead with craft.
Practitioner-led workshops in leadership, management and workplace & facilities — live, online and London classroom.
Adaptive leadership, change management, ethical decision-making and applied practice.
19+ dates
Problem-solving, delegation, communication and high-performance team leadership.
20+ dates
FM strategy aligned to vision — portfolio, asset, contractor and people-centred ops.
19+ dates
Facilitator"let's prototype it"
Studio"+ one more frame"
Lab"vote on this?"
Office Manager"looks shippable"
Client"love it."
Facilitator"let's prototype it"
Studio"+ one more frame"
Lab"vote on this?"
Office Manager"looks shippable"
Client"love it."
Facilitator"let's prototype it"
Studio"+ one more frame"
Lab"vote on this?"
Office Manager"looks shippable"
Client"love it."
+ Open a board with us